Help Center

We provide private transfers between Antalya Airport (AYT), Gazipasa-Alanya Airport (GZP) and hotels, resorts and the city centre across the Antalya region. Once you select a vehicle, the price is locked for 30 minutes and does not change at checkout.

We serve the whole Antalya region from Antalya Airport (AYT) and Gazipasa-Alanya Airport (GZP): Lara, Kundu, Belek, Side, Manavgat, Alanya, Kemer, Tekirova, Kas, Kalkan and the city centre.

Our operations team is available 24 hours a day, 7 days a week, including public holidays. For emergencies, use the support line on your voucher.

On the homepage, choose pickup and drop-off, set date and time, pick a vehicle for your group, fill in passenger details, and complete payment. Confirmation and voucher are sent by email.

Use the "My Bookings" link in your confirmation email and log in with your email to edit your reservation. Only future, eligible bookings can be modified. Contact support if you need help.

Cancellation is free up to 24 hours before the transfer time and the full amount is refunded. Less than 24 hours before the transfer, the booking cannot be cancelled and no refund is given. Refunds are made to the card you paid with within 7 business days.

Depending on availability, you can book up to a few hours before transfer time. In peak seasons or for large vehicles, we recommend at least 24 hours in advance.

First check your spam/junk folder. The email may be wrong; contact support with your booking number and we will resend to the correct address.

You can pay online by credit or debit card (3D Secure) or in cash to the driver in the vehicle on the day of the transfer.

We support four currencies: Euro, US Dollar, Turkish Lira and British Pound. Change the currency anytime from the top of the page.

No. The price is locked for 30 minutes when you select a vehicle and stays the same at checkout. No surprise charges, no hidden fees.

Yes. Send your corporate invoice request with the booking number and company details to support. Our accounting team will issue and email the invoice.

We operate transfers from Antalya Airport (AYT) and Gazipasa-Alanya Airport (GZP).

Your driver will wait at the airport exit with a name sign. The driver mobile number and meeting point are clearly written on your voucher.

We track your flight automatically. If the landing time changes, the pickup time is auto-updated and both you and the driver are notified. No extra fee.

The driver mobile number is on your voucher. Call them before pickup if needed. The 24/7 operations support line is also on the voucher.

Each vehicle's luggage capacity is shown on its card and calculated for standard suitcase size. Add extra luggage as a service during booking if needed.

First check your spam/junk folder — the voucher is sent with the confirmation. Still not there? Contact support with your booking number and we will resend immediately.

Passenger info, transfer route, date and time, vehicle class, driver mobile, meeting point, QR code, and 24/7 support line.

The voucher is generated automatically in four languages: Turkish, English, German and Russian. The site interface supports six languages including French and Spanish.

Fill the application form on our Travel Agencies page. We review and respond within 24 hours. Panel and API access open after approval.

There is no fixed commission rate. The agency sets its margin over our zone-based base prices. The price shown to your customer is fully under your control.

Yes. We provide a REST API with HMAC-SHA256 signing and separated sandbox/live environments. Webhook notifications, IP whitelist and usage stats are in your panel.

Yes. Only passenger name, contact details and transfer info are required. Account creation is optional.

Your name, phone, email and address are stored encrypted with AES-256. Payment data is processed on iyzico's PCI-DSS certified infrastructure and never stored on our system. KVKK-compliant.

For existing bookings, message support to update passenger or contact info. For account-based bookings, edit from your profile settings.