Privacy Policy

Personal Information: Information you directly provide, such as name, surname, email address, phone number and payment details.

Technical Information: Technical data automatically collected, such as IP address, browser type, device information, pages visited and session duration.

Collected information is used for the following purposes:

• Providing transfer services and managing reservations
• Processing payments securely
• Customer support and communication
• Improving service quality
• Fulfilling legal obligations

Your personal data is shared only with parties necessary for service delivery:

• Drivers providing the transfer service (name, phone, meeting point)
• Payment infrastructure provider (iyzico) — payment information only
• Competent authorities in case of legal obligation

Industry-standard security measures are implemented to protect your data:

• 256-bit SSL encryption for data transmission
• 3D Secure for safe payment transactions
• Regular security audits and penetration tests
• Access control and authorization mechanisms

Your personal data is retained for as long as necessary to provide the service and fulfill legal obligations. When the retention period expires, data is securely deleted or anonymized.

Your rights under data protection laws:

• The right to know whether your personal data is being processed
• The right to request information about processed data
• The right to request correction of data
• The right to request deletion or destruction of data
• The right to know third parties to whom your data has been transferred
• The right to object to results arising from the analysis of processed data exclusively through automated systems

The Platform uses cookies to improve user experience. Cookies are used to store data such as language preference, currency selection and session information. You can manage your cookie preferences through your browser settings.

Your data may be processed on servers abroad for the purpose of service delivery. In such cases, necessary technical and legal measures are taken to ensure the security of your data.

The Platform is not designed for individuals under the age of 18. Personal data is not knowingly collected from individuals under 18.

This privacy policy may be updated from time to time. When significant changes are made, notification will be provided through the Platform. We recommend that you regularly check the current version of the policy.